Employer Terms of Engagement

The Employer agrees not to engage, hire, or contract any candidate introduced through thecolab.ai without going through the thecolab.ai placement process. This obligation applies for a period of 12 months from the date of introduction, regardless of whether the candidate is hired for the originally introduced role or a different position within the Employer's organisation.

All candidate information, profiles, assessment results, and matching data provided through the platform are confidential. The Employer must not share candidate details with third parties, other agencies, or use them for purposes outside the agreed placement process.

Candidate data provided through thecolab.ai is to be used solely for the purpose of evaluating candidates for the specified role(s). The Employer must handle all personal data in accordance with the New Zealand Privacy Act 2020 and must delete candidate data upon request from thecolab.ai or the candidate. The Employer can permanently delete its own thecolab.ai account — including every role and the pipeline data attached to those roles — from the "Delete account" section at the bottom of the employer dashboard. See the Privacy Policy for the cascade behaviour.

All invoices are due within 14 days of the invoice date. Late payments will incur interest at a rate of 1.5% per month on the outstanding balance. thecolab.ai reserves the right to suspend services for accounts with overdue invoices.

thecolab.ai provides a 90-day guarantee on all permanent placements. If the placed candidate leaves or is terminated within 90 days of their start date (excluding redundancy or restructuring), thecolab.ai will provide a replacement candidate at no additional fee, or issue a pro-rata credit toward a future placement.

The Employer agrees not to directly solicit, recruit, or hire any thecolab.ai staff, contractors, or other candidates in thecolab.ai's network who were not formally introduced for a specific role. This obligation applies for 12 months from the Employer's last active engagement with thecolab.ai.

Either party may terminate this agreement by providing 30 days' written notice. Termination does not affect obligations for placements made prior to the termination date, including outstanding fees and the guarantee period for active placements.